Getting on the Same Page
With the introduction of sites such as Houzz and Pinterest, it is has never been easier for consumers to stay on the cutting the edge of creative home design. While these new resources make it easier for the consumer in building their home it has become more challenging for builders to stay ahead of the curve by offering a variety of choices and options. I can’t tell you how many times we think we have all the home finishes picked out and “finalized” with a client only to have them call and tell us how they saw something on Pinterest and “would it be too late to make a change?” Building a house can be an overwhelming, ever changing process for both the client and the builder. So how can it be streamlined to be easier for both of us? At DB Homes we use “Co-construct”. Co-construct is a secure website that we provide each of our clients access to with all of the details of their new home. Whether you are at home, at work, on the road, or on vacation, DB Homes puts information at your fingertips about your selections, upgrades, financial decisions, questions, documents, photos and more. When something like a change order arises and everyone (project manager, office manager, sub-contractors) tries to communicate effectively with the client. Without tools and procedures to insure good communication the message gets garbled. The customer gets confused, frustrated and sometimes angry. And then they go tell their friends what an awful experience it is to work with Builder X. But with Co-construct DB Homes can do things differently than other builders. From day one, we use Co-construct to manage messages, plus selections, change orders, schedules, photos, and warranty information. All in one spot. Everybody on the same page. Everyone communicating effectively. DB Homes has put these procedures and tools in place to insure we can elevate our business above other builders out there and to make the home building process an enjoyable one for our clients.
Building your new home is an exciting and important endeavor, and DB Homes wants the process to be as smooth and enjoyable as possible!